Frequently asked questions

 

1.When will my order be shipped?

We ship all orders within 24 hours after you place them. You'll receive a tracking link as soon as your order is dispatched.

2. How long will delivery take?

Delivery typically takes 2-5 business days depending on your location.

3. Can I return my order?

Yes! You can return any product within 7 days of delivery, as long as it is in original, unused condition with packaging intact. Please contact our support team to initiate a return.

4. Do you offer exchanges?

Yes, we are happy to offer exchanges for sizing or style, subject to availability. Please contact us within 7 days of delivery for assistance.

5. How do i care for my juttis?

• Wipe gently with a soft, dry cloth after each wear
• store in a cloth bag away from sunlight and moisture
• Do not machine wash or soak in water

6. Do you ship internationally?

Currently, we ship only within India. International shipping will be added soon - Stay tuned!

7. Will i get a shoe bite?

No! Our juttis are designed with comfort in mind. They are soft, well-cushioned, and crafted to prevent shoe bites. In fact, our customers often tell us how comfortable they feel - even after wearing them for long hours.

8. Is it leather?

No - our juttis are made from high-quality vegan leather. They are cruelty-free, eco-conscious, and beautifully handcrafted - perfect for anyone who prefers non leather footwear.